Privacy Policy

Who we are

Our website address is: https://eandoapparel.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We use contact forms to allow you to directly contact us from the website. We use Contact Form 7, a WordPress plugin to help us keep form submissions. We keep these form submissions for 6 months so we have a reference of your questions and comments to make your shopping experience better.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Email Opt In

We give our customers multiple options to sign up/subscribe to our email list here on E&O Apparel. Your email will never be sold to a third party or another outside source. Your email and other personal information will never be sold and is safe. We only use this to make your buying experience more personal at E&O Apparel. We also send logged in customers who abandon their carts email reminders to allow them the opportunity to make their purchase in a timely manner.

Analytics

By default, WordPress does not track analytics data. We use analytics tracking the visitors on our website from Google Analytics, an outside analytics tracker. You can opt out of Google Analytics, however, doing so could affect your experience not only on this website, but every website you visit.

Who we share your data with

All of the data & emails we collect from this website will be used to make your buying experience more personal. If you become a customer/community member of E&O Apparel, you are giving us the right to share your data with very legitimate sources. We use Stripe and Paypal to receive your purchase. Your data will be shared with these companies in order to complete your purchase. E&O Apparel does not have access to this data.

When you opt in to our email list, you are sharing your data with our email provider, MailChimp. MailChimp is a reputable email autoresponder business which follows the CANSPAM laws and therefore also wants to protect your personal data.

While you are shopping in our store, you will be using the WooCommerce platform. This is one of the most preferred ecommerce platforms for WordPress. WooCommerce does collect and store some of your information. Here is what that entails:

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies (see cookies above) to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

We never sell your data to anyone. Your accounts are private on this website. Our customers private and personal information is important to us. This is why we make it our top priority to keep everything safe on this website. We have the most current WordPress plugins which counter breach attacks, therefore keeping your account safe. However, if you do sign up for an account at E&O Apparel, we want you to know that you do so at your own risk. While we take extreme measures to practice security measures against attacks, in the unlikely event that this website is breached, E&O Apparel assumes no responsibility.

What personal data we collect and why we collect it

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 60 days.

Who we share your data with

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan.

How long we retain your data

Security logs are retained for 60 days.

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website.

Stripe

By using this extension, you may be storing personal data or sharing data with an external service.

YITH WooCommerce WishList

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve added to the wishlist: we’ll use this to show you and other users your favourite products, and to create targeted email campaigns.
  • Wishlists you’ve created: we’ll keep track of the wishlists you create, and make them visible to the store’s staff

We’ll also use cookies to keep track of wishlist contents while you’re browsing our site.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Wishlist details, such as products added, date of addition, name and privacy settings of your wishlists

Our team members have access to this information to offer you better deals for the products you love.

WooCommerce Services

By using this extension, you may be storing personal data or sharing data with external services.

Facebook Messenger

We give our customers the option to allow us to contact them on the status of their orders on Facebook Messenger. Users are not required to participate in this portion of our website. If the user declines, simply do not check the box. However, if the user does give us permission to contact them on Facebook Messenger, we will only contact about order specifications.

Askimet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Backup Buddy

What personal data we collect and why we collect it

Backups

Per the functionality of this plugin, backups of your website files and/or database are created and stored locally on your server and/or remotely on 3rd party servers based on the settings of this plugin. Archives can include, but are not limited to, file and database assets, including hashed passwords, 3rd party data, uploads and user information. These backups are stored to provide critical functionality of this plugin.

Cookies

Cookies are used to handle importing and restoring backups.

Plugin Settings

Some plugin settings ask for an email address or login credentials to 3rd party services. This is stored to provide functional features to the plugin.

Recent Activity

This plugin tracks dates, times and actions of successful and unsuccessful backups and remote data transfers. This is stored to help make the plugin better and assist with troubleshooting problems.

Logging

This plugin logs some personal information such as email addresses, usernames, database and server information. This is stored to help make the plugin better and assist with troubleshooting problems.

How long we retain your data

Backups

Backup retention is completely up to the website owner. This can vary from less than one minute to indefinitely.

Cookies

Cookies used during the restore/import process expire after 24 hours.

Plugin Settings

Settings are retained indefinitely until they are changed or removed manually.

Where we send your data

Backups

Backups are not automatically sent to remote destinations automatically, however backups can be configured to be sent to third-party servers.

Google Analytics

This website uses a plugin called Google Analytics to help us determine site traffic and behaviors. Any action you perform on this site will be monitored by the secure Google Analytics feature which is a third party application not related to this website or business.

How we protect your data

Backups

Backup zip files are stored with hashed file names to prevent filename guessing and directory browsing is disabled.

What third parties we receive data from

Backup Destinations

Backups can be sent to third-party destination servers, including but not limited to:

  • Amazon S3

Links to third party privacy policies have been included.

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